Also, this does not work if the recipient isn't using Outlook as their email client.Īll of this is to say you shouldn't rely exclusively on Outlook to save you if you send an important email to the wrong person or say something you'd like to take back for professional reasons. If the recipient opens the recall message first and they have the option under Tracking to automatically process requests and responses to meeting requests and polls checked off, then the original message will be deleted or replaced, depending on which you chose.Īlso, if the recipient has a filter set to move messages out of the inbox and into other folders, Outlook cannot recall the message and the recall request will fail. If the original email has been opened and read, it cannot be recalled, and both the recall message and the original will sit in the recipient's inbox. You can't always recall an email, especially when sending to someone not using Outlook.
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